Office Policies & Mission

We are available to assist you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 7:30 a.m. – 4:30 p.m.

Our Mission

TRUE: STEADFAST, LOYAL, SINCERE, HONEST, JUST, RELIABLE AND AUTHENTIC
 
WHO ARE YOU TRUE TO?
 
WE ARE…
…TRUE TO OUR COMMUNITY
…TRUE TO OUR PATIENTS
…TRUE TO OUR PEERS
…TRUE TO OUR TEAM
…TRUE TO OURSELVES
                            
TRUE TO OUR COMMUNITY:
 
Pay it Forward: take what is given to you, be thankful, humble and pass it along
Give back: share your most valuable resources; your knowledge and your time and let people know you care
 
TRUE TO OUR PATIENTS:
 
Make Their Day: go out of your way as you show compassion and concern
Value: Value our patients for who they are and not what they are worth
 
TRUE TO OUR PEERS:
 
Respect: give to people their dignity and earn others respect
Responsibility: own the outcome good or bad and give up being right
 
TRUE TO OUR TEAM:
 
Transparency: it is always safe to share your thoughts without hesitation
Humility: it is about the team; never lose sight of those that helped along the way
 
TRUE TO OURSELVES
 
Integrity: it is what you do when you think no one is looking
Honesty:  you can always recover from the truth
 

Life is 10% what happens to you and 90% how you choose to react. 

Every day you have choices…Who gets your best?

 

Appointments

Your scheduled appointment time has been reserved exclusively for you and any change affects many other patients. We require 24-hours notice if you need to change your appointment.  We appreciate your cooperation and support of this policy.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service unless prior arrangements have been made with our business staff.   As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.